WinXDVD Anniversary

Sales FAQ

• What services/software version do you provide?

  We are providing software as a One-Time Payment model this time. This One-Time Fee plan offers you the opportunity to pay a single fee to gain lifetime access to our full version program, and supports lifetime upgrade to future version.

• What are the benefits of purchasing?

  Enjoy free lifetime updates;
  30-day money back guarantee;
  Professional tech support within 24 hours response.
  The discounted offer above is only valid on this page. Shop early, save more!

• Will my Lifetime License expire?

  No. Your license will not expire, and no annual subscription fees are required. You are able to use our software without any restrictions for lifetime.

• What if I encounter any issues or bugs in the software? Do you provide technical support for the gifts from other vendors?

  Our team will be available to assist you with any queries or concerns regarding our own products and services. For any guidance or technical support on using our software, please reach out to our support team. However, the technical support for vendor gifts is handled directly by the respective vendors themselves. We recommend you contact the specific vendor's customer support for any assistance with their program.

• What payment method do you accept?

  We accept several types of payment: Credit Card, Bank/Wire Transfer, Check/Money Order, Fax, etc.

• Is it safe to purchase product via your website?

  Yes, it is 100% secure to do business with us. It has enabled HTTPs and SSL encryption to protect your security on the site. The Payment platform we utilize is Verifone, one of most trusted ecommerce companies in the world. The order of your private information, such as credit card number, addresses and so on will never be disclosed without your specific permission.

• When and how can I get the program I ordered?

  Once you complete the online order, you were supposed to receive an email with the order information and license code from our payment processor Verifone. Please allow a few minutes for the auto-generated license message to reach your inbox. Check the spam folder if you could not find the license retrieval email. However, there is possibility that your email service provider rejects emails from unknown senders. Please feel free to contact us if you do not get the email after 30 minutes.

• What is your refund policy?

  Digiarty Software, Inc. provides refunds within 30 days of product purchase. We'll hold the 30-day money back guarantee if our products cannot normally work with error or bug and we cannot solve it within an acceptable period of time or provide a temporary solution. Sometimes the software doesn't work well due to improper operations. We strongly suggest you contact our support team for help first with detailed problem description. One business day reply is guaranteed.